Mercury plugs into the insurance ecosystem through API integrations with leading InsurTech and payment platforms.
Managing an Insurance Company requires not only a good team but up to date and accurate data...
Underwriters need to be able to quickly and accurately rate, quote, bind, and collect payments while maintaining quality...
Insurance company marketing can cover a wide range of activities be it supporting: captive agencies, independent agents...
Claims is responsible for paying claims accurately while protecting the company from potential fraud...
Information Technology within an insurance company not only needs a system that provides wide accessibility...
Verified reviews from P&C insurance leaders who replaced legacy systems with the Mercury Platform.
When we needed to replace our aging system we wanted to be sure that whatever we replaced it with had all the features we were already used to having but would operate on multiple platforms and devices. With the Mercury Policy & Claims Processing System we not only support all the latest devices; but we are confident that this system that will grow with our organization for many years to come!
The team with Mercury Policy and Claims Administration Platform has been amazing in helping to integrate into the claims system the things we would like to have and be able to utilize. Working with the team at Mercury to build this claims system has been a great experience thus far.
A quick tour of the core Mercury capabilities that carriers, MGAs, and TPAs put to work on day one.
Sophisticated chat features including group chat and internal user availability for real-time chat on demand. Agents or policyholders can request real-time help and route the conversation to an available user or group.
Customizable visual dashboards let managers watch the pulse of the business. See the metrics that matter to you in real time, in a highly visual format.
Every page, card, or report generated by Mercury is automatically saved for review in the integrated document imaging system. Any digital document can be attached to any policy or claim.
Set up new claims quickly with web-based FNOL intake. Locate a policy, verify coverage by date/time of loss, pull in correct policy documents, and auto-notify an adjuster if there is no active coverage.
Transactional data is stored with accounting dates, so accounting reports always reflect the correct period. Back-dated transactions cannot distort prior accounting months.
Development is version controlled and fully tested on every check-in. Our CI servers exercise more than 90% of every line of code on every build, with 100% unit-test pass required.
Click below to explore the complete Mercury feature list for policy, claims, underwriting, accounting, marketing, and IT.
Research briefs for P&C carriers, MGAs, and TPAs evaluating the Mercury Policy and Claims Administration System.
How carriers and MGAs can deliver self-service portals for partners and insureds, with integration and workflow considerations.
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Playbook for carriers, MGAs, and TPAs evaluating GenAI in claims workflows with governance and integration considerations.
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How carriers and MGAs can operationalize catastrophe and climate risk signals across underwriting and claims workflows.
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A cost and risk framework for comparing legacy policy/claims systems to modern cloud platforms over a multi-year horizon.
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