Meet Mercury · 2-minute overview
Explore connected policy and claims operations, with practical AI that imports quote data, ingests loss runs, predicts from your claims, and finds answers across documents. Click on Schedule a Demo to see the Mercury system in action.
Practical AI and quote ingestion. Meet Mercury, where policy, claims, and practical AI work together. Import large amounts of quote data without retyping. Horses, cars, or farm equipment are just examples. Upload competitor quotes and let Mercury bring the information into your workflow.
Configuration and loss-run ingestion. Configure responsive screens, reports, and workflows around your operation with Mercury's modular core. Then take repetitive entry out of loss histories: AI imports loss runs in different formats, so your team doesn't have to type the same information again.
Policy operations and predictive AI. Connect quoting, rating, and binding with the full policy lifecycle. Mercury's predictive AI uses your own claims to help predict frequency and severity, refining those predictions with additional training.
Claims and multi-document answers. Move from first notice of loss through reserves, payments, recovery, and approvals. Need a medication detail? Mercury combines EOBs, hospital invoices, and doctors' notes to retrieve the medication name, prescribed amount, and cost across those documents.
Connected service. Keep customers connected through documents, payments, certificates, and reminders. Responsive screens, native mobile apps, and APIs connect messaging, email, telephony, address services, and rating. Practical tools, working together across your insurance operation.
Your ecosystem and Mercury AI. Connect your ecosystem for rating, payments, data, claims, and communications. Mercury AI: less retyping, predictions from your claims, and answers across documents. Click on Schedule a Demo to see the Mercury system in action.
Mercury AI
Less retyping. Predictions grounded in your claims. Answers drawn from the documents your team works with every day.
Mercury AI puts data ingestion, predictive modeling, and multi-document retrieval to work on practical insurance tasks, from preparing quotes to finding claim details.
Bring your document types and workflow questions to the demo. These examples illustrate the work, not the limits of the capability.
Upload competitor quotes and import large amounts of information without entering it all again. Examples include quotes covering hundreds of horses, cars, locations, or pieces of farm equipment. The point is less manual data entry.
Import loss-run information from different document formats instead of repeatedly typing the same loss history. Let the team focus on understanding the information rather than reproducing it.
Use your own claims data to help predict frequency and severity. Refine those predictions with additional training, keeping the modeling grounded in your experience.
Combine explanations of benefits (EOBs), hospital invoices, and doctors' notes to retrieve medication details, such as the medication name, prescribed amount, and cost. Find the information across the documents, rather than treating each file in isolation.
Mercury plugs into the insurance ecosystem through API integrations with leading InsurTech and payment platforms.
Managing an Insurance Company requires not only a good team but up to date and accurate data...
Underwriters need to be able to quickly and accurately rate, quote, bind, and collect payments while maintaining quality...
Insurance company marketing can cover a wide range of activities be it supporting: captive agencies, independent agents...
Claims is responsible for paying claims accurately while protecting the company from potential fraud...
Information Technology within an insurance company not only needs a system that provides wide accessibility...
Verified reviews from P&C insurance leaders who replaced legacy systems with the Mercury Platform.
When we needed to replace our aging system we wanted to be sure that whatever we replaced it with had all the features we were already used to having but would operate on multiple platforms and devices. With the Mercury Policy & Claims Processing System we not only support all the latest devices; but we are confident that this system that will grow with our organization for many years to come!
The team with Mercury Policy and Claims Administration Platform has been amazing in helping to integrate into the claims system the things we would like to have and be able to utilize. Working with the team at Mercury to build this claims system has been a great experience thus far.
A quick tour of the core Mercury capabilities that carriers, MGAs, and TPAs put to work on day one.
Sophisticated chat features including group chat and internal user availability for real-time chat on demand. Agents or policyholders can request real-time help and route the conversation to an available user or group.
Customizable visual dashboards let managers watch the pulse of the business. See the metrics that matter to you in real time, in a highly visual format.
Every page, card, or report generated by Mercury is automatically saved for review in the integrated document imaging system. Any digital document can be attached to any policy or claim.
Set up new claims quickly with web-based FNOL intake. Locate a policy, verify coverage by date/time of loss, pull in correct policy documents, and auto-notify an adjuster if there is no active coverage.
Transactional data is stored with accounting dates, so accounting reports always reflect the correct period. Back-dated transactions cannot distort prior accounting months.
Development is version controlled and fully tested on every check-in. Our CI servers exercise more than 90% of every line of code on every build, with 100% unit-test pass required.
Click below to explore the complete Mercury feature list for policy, claims, underwriting, accounting, marketing, and IT.
This whitepaper gives carriers, MGAs, and TPAs a practical plan to organize regulatory reporting, reduce handoffs, and improve audit readiness with Mercury.
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This whitepaper helps carriers, MGAs, and TPAs map repeatable workflows, reduce handoffs, and plan practical insurance operations improvements with Mercury.
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Learn how carriers and MGAs use document imaging and NLP to extract data, reduce manual review, and accelerate underwriting and claims decisions in Mercury.
Read WhitepaperA playbook for embedded insurance portals: integrate quoting, servicing, and claims updates while maintaining secure access, controls, and audit trails.
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