Challenge: Claims adjusters in your organization are inundated with claims that come attached with potentially hundreds of documents. The need to swiftly pinpoint specific details within these documents is critical, yet traditional search methods fall short due to the diverse ways information is recorded, including the use of abbreviations, various medical terminologies, and the necessity to link information across multiple documents.
Solution: The Quick Silver Team has harnessed the power of AI and Retrieval Augmented Generation (RAG) technology to revolutionize information retrieval. This innovative approach enables the system to comprehend natural language queries and return results in a human-readable format, complete with direct links to the original document sources. This allows for rapid searches, completed in mere seconds, without the need for specialized training for the users.
